Terms of service

Terms of Service

1. Consent to Receive Emails

By subscribing to our newsletter or opting in during checkout, you consent to receive marketing emails from Bright and Bio in accordance with the Spam Act 2003. You can unsubscribe at any time using the link in the footer of our emails.

2. Types of Emails You May Receive

We may send:

  • Promotional emails about new products, offers, or discounts
  • Educational content or skincare tips
  • Product recommendations and restock alerts
  • Requests for reviews or feedback
  • Transactional emails (e.g., order confirmations, shipping updates)

3. Your Privacy

Your personal information is handled in accordance with our Privacy Policy, in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We do not share, sell, or rent your personal information to third parties for marketing purposes.

4. How to Unsubscribe

Every marketing email includes an "Unsubscribe" link. You may also contact us directly at contact@brightandbio.com.au to opt out.
Please allow up to 5 business days for your request to be processed.

5. Third-Party Platforms

We may use third-party services (e.g., Yotpo, Shopify) to manage and send our emails. These services may process your data outside of Australia. By subscribing, you consent to this processing.

6. Data Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access, consistent with Australian privacy regulations.

7. Changes to This Policy

We may update these Terms from time to time. The latest version will always be available on our website and will take effect immediately upon publication.